HotBites Support
Need help with an account, a Special, My Table, or a restaurant listing? Send us a note and we’ll help get it sorted out.
Contact HotBites
Email is the fastest way to reach us. Include the email address on your HotBites account and a short description of what happened.
Email HotBites Supporthotbites.shop@gmail.com
Account access
Use Forgot password on the sign-in screen if you cannot access your account. Check your spam or promotions folder if the reset email does not appear.
Specials and My Table
Special details, timing, availability, and restaurant terms can change. Refresh the app and review the current Special before visiting. The restaurant makes the final decision about honoring an Special.
Notifications
You can change HotBites notification permissions at any time in your iPhone Settings. If notifications are enabled but not arriving, restart the app and confirm that notifications remain allowed.
Delete your account
Use the account deletion option inside HotBites when available. You may also email us from the address connected to your account with the subject Delete My HotBites Account. We will verify the request before permanently deleting eligible account data.
Request account deletionRestaurant support
Restaurant owners and staff can contact us for help claiming a listing, managing locations, publishing Specials, or accessing the restaurant portal.